How to Say “Online pickup in store” in Chinese
Shopping · HSK 4
"Online pickup in store" in Chinese is 网上下单，到店自提 (wǎng shàng xià dān, dào diàn zì tí). 自提 (zì tí) literally means 'self-pick-up' and is the standard e-commerce term. In China, 到店自提 is wildly common because JD.
Primary translation
网上下单，到店自提
wǎng shàng xià dān, dào diàn zì tí
Traditional: 網上下單，到店自提
Variants by register
Formal
线上订购，门店自提
xiàn shàng dìng gòu, mén diàn zì tí
Casual
网上买，店里拿
wǎng shàng mǎi, diàn lǐ ná
When to use it
自提 (zì tí) literally means 'self-pick-up' and is the standard e-commerce term. In China, 到店自提 is wildly common because JD.com (京东) and Meituan (美团) both integrate it with their apps; you pay on your phone, get a pickup code (取货码 qǔ huò mǎ), and scan it at the store. Mainlanders will immediately understand 自提; in Taiwan you'll more often hear 店取 (diàn qǔ) because 7-Eleven and FamilyMart pickup dominates there. The phrase 下单 (xià dān, 'place an order') is essential vocabulary for any online shopping conversation.
Example sentences
我网上下单了，明天到店自提。
Wǒ wǎng shàng xià dān le, míng tiān dào diàn zì tí.
I ordered online and will pick it up at the store tomorrow.
请问自提点在哪里？
Qǐng wèn zì tí diǎn zài nǎ lǐ?
Excuse me, where is the pickup point?
我的取货码是8294。
Wǒ de qǔ huò mǎ shì bā èr jiǔ sì.
My pickup code is 8294.